Lifesum (formerly ShapeUp Club) - Support Center

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I have created an account with just an email but no password - what should I do to get a password?

Last Updated: May 23, 2016 01:04PM CEST
Currently it is possible to create an account with just an email but no password.

When you would try to log into that account also from another device and need a password for doing so, please proceed as follows:

Go to the login screen of your app and to the section where you can log in using an email address. 
Underneath the field to type your email address you will find Forgot Password? 
Enter your email address and tap on 
Reset Password.

You will then receive an email sent to your email address with instructions. If you don't receive the email, please check your spam folder. Should you not receive any email, please contact us directly.                               

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