Lifesum (formerly ShapeUp Club) - Support Center

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The Lifesum app does not show on Apple Watch

Last Updated: Sep 14, 2016 01:32PM CEST

If you have Lifesum installed on your iPhone but it does not show on your Apple Watch, please check the following:

1) Make sure that the watchOS is updated to the latest watchOS on your watch

2) Please make sure that Lifesum is activated in the the "Watch" app on your phone so it can show on the watch

3) Make sure that the latest Lifesum version is installed on your iPhone

4) Make sure that the latest iOS is installed on your iPhone

5) Make sure that the watch is correctly paired with the iPhone

If that does not help, please contact us with details about your phone, OS, Lifesum version and registered email address. 

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