Lifesum (formerly ShapeUp Club) - Support Center

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How can I connect Lifesum with 'Partner Apps'?

Last Updated: Sep 20, 2016 12:24PM CEST

Right now you can choose between the following direct partners:

  • Fitbit
  • Jawbone
  • Endomondo
  • Runkeeper
  • Moves
  • Withings scale
  • Google Fit
  • S Health
  • Health

If the partner you use is not in the list, you may try to see if this partner could be synced with GoogleFit or Health. In that case you could sync the data with Lifesum, as GoogleFit and Health are also our partners.





Please click on Me (the profile icon in the tab bar) and then on the round gear symbol in the upper right corner in order to get to the Settings. When you scroll down you will see Automatic Tracking
. Click on it and choose the partner you would like to connect Lifesum to.

Should the synchronization not work automatically, please try to manually sync using the button next to the partner in the Automatic Tracking settings. Another option can be to disconnect again and reconnect Lifesum and the partner.


Please note: Health is also available as partner for basic accounts, all other partners are available only to Gold accounts.



 


Click on the three small dots in the tab bar at the bottom of the screen (to the right). On the next page you'll see Automatic Tracking. Tap on it, and choose the partner you wish to connect to.


Should the synchronization not work automatically, please try to manually sync using the button next to the partner in the Automatic Tracking settings. Another option can be to disconnect again and reconnect Lifesum and the partner.

Please note: Google Fit and S Health are available to basic accounts, all other partners are available only to Gold accounts. Please check if your phone is compatible with S Health. Samsung is still launching the functionality and some models/regions are not supported yet.
 

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